Chiccorsa| Comfortable Sneakers with Ergonomic Platform

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To be eligible for a return, please ensure that:

Items are unused, unwashed, undamaged, and in their original packaging with original labels attached.

The customer is responsible for return shipping costs unless the return is due to our error.

Items that do not meet these conditions will not be accepted for return.

Customers may request a return within 60 days of receiving the item, without providing a reason.

To initiate a return, please contact us at info@chiccorsa.com. Once we receive and inspect the returned item, the refund will be issued to the original payment method.

Shipping fees will be charged at most once per order (including returns).

No restocking fees will be charged for returned items.

ORDER PROCESSING & DELIVERY TIME

Processing Time:

· Normal Processing Time: Orders are typically processed within 24 hours on business days (Monday–Friday).

· Weekend & Holiday Orders: Orders placed on weekends or public holidays will be processed within 48 hours.

· Customized Orders: For personalized or engraved items, additional 3-5 business days are required for customization.

Delivery Time:
Total delivery time = Processing Time + Shipping Time

· Estimated shipping time varies based on destination and shipping method. Delays may occur due to customs clearance, high order volumes, or local postal service disruptions.

· Peak Season Delays: During peak shopping seasons (e.g., Black Friday, Cyber Monday, Christmas, New Year, Valentine's Day, and other major holidays), delivery times may be extended due to high order volumes. We appreciate your patience.

SHIPPING COSTS & FREE SHIPPING POLICY

Standard Shipping Costs:

· Free Shipping: Enjoy complimentary shipping on orders of $69.99 or more!

Standard Shipping:

• United States: A flat rate of $6.99 applies for orders under $69

• Canada & Australia: A flat rate of $7.99 applies for orders under $69

• This ensures reliable delivery of your items.

· We occasionally offer free shipping promotions. Check our website or subscribe to our newsletter for updates.

SHIPPING COUNTRIES & ESTIMATED DELIVERY TIME

We offer worldwide delivery to door. The estimated shipping time before delivery will be about 3~15 days.

Shipping Method: Air Shipping

Shipping countries & timelines:

· US: 3-7 Workdays

· CA/AU/UK: 3-15 Workdays

· Germany/France/Italy/Spain/New Zealand/Netherlands: 10-15 Workdays

· Other countries: 10~15 Workdays

SHIPMENT TRACKING

Once your purchase has shipped, you will receive a shipping confirmation email with tracking details. You can track your order by visiting our Track Your Order page.

CUSTOMS DUTIES & TAXES

Customers do not need to bear customs tax. However, in rare cases, customs policies may vary by country. If any additional customs charges apply, the customer will be responsible for covering these costs.

ADDRESS ACCURACY & FAILED DELIVERY POLICY

Customers must ensure that the provided shipping information (name, address, phone number, etc.) is accurate and complete.

If an order fails to be delivered due to incorrect or insufficient shipping details provided by the customer, we cannot process a replacement for the order and reserve the right to refuse a refund. Please double-check your shipping details before completing the order.

10. Contact Us

If you have any questions about shipping, feel free to reach out:

 Email: info@chiccorsa.com
Response Time: Within 24–48 hours on business days