Return & Refund Policy

At Chic Corsa, we want you to be completely satisfied with your purchase. If you have any questions, please reach out to us at info@chiccorsa.com.

1. Returns

We offer a 60-day return window from the date you receive your items.

  • Eligibility: To be eligible for a return, items must be unused, unwashed, and undamaged, in their original packaging with all original labels attached.

  • Exclusions: Customized products (such as those with personalized lettering) cannot be returned or exchanged unless there is a confirmed manufacturing defect or quality issue.

  • Shipping Fees: * Customer Responsibility: If the return is due to a change of mind or personal preference, the customer is responsible for the return shipping costs. The fee will depend on the courier service you choose.

    • Our Responsibility: If the return is due to our error (damaged or incorrect items), we will cover the return shipping costs.

    • Restocking: There are no restocking fees for returned products.

2. How to Start a Return

All returns must be authorized by our team first. Please contact us at info@chiccorsa.com to obtain a return authorization before sending your item back. Important: Do not return the package to the address shown on the shipping label, as this is not our official return address. Returns sent to an invalid or unapproved address cannot be processed for exchange or refund.

3. Refunds

  • Processing Time: Refunds are processed within 3 working days of receiving and verifying your returned items.

  • Notification: We will send you an email confirmation once your refund or exchange has been processed.

  • Notes: We typically process returns twice a week, so there may be a slight delay. Please check your account balance after the 3-day window.

4. Cancellations

You may cancel your order at any time before the item has been shipped. To cancel, please contact us immediately at info@chiccorsa.com.

5. Shipping Damage & Protection

We take great pride in our products, but we cannot control the shipping process.

  • Standard Damage Claims: Please inspect your package upon arrival. If an item is damaged, please send a photo or video to info@chiccorsa.com for assistance.

  • Seel Shipping Protection: If you purchased Seel Shipping Protection at checkout, you are covered for delivery delays, loss, or damage.

    • How to File: Use the link in your Seel confirmation email or visit the Resolution Center.

    • Deadline: Claims must be filed within 7 days of delivery.